Questions about the Child Tax Credit? Here’s how to contact the IRS


The IRS can help you with your child tax credit payment problems.

Angela Lang / CNET

Child tax credit payments have not gone without hiccups this year. If you are having problems – maybe your the paper check did not arrive or you got the wrong amount – you’re probably looking for answers as to what’s going on or how you can get your check. If the IRS Update the portal cannot answer your questions or give you the details you need, it may be time to contact the IRS.

The IRS is currently juggling stimulus checks, federal tax refunds, and other delayed payments. Therefore, calling may not be the best way due to long wait times and time limits. how much the agency may be able to help you, this may be your only option if you have exhausted all other resources. But before you call, it is best to make sure that you are actually eligible for payments. Do you have declare your taxes? Is your information updated in IRS portals?

If you’ve looked at all of your options and still haven’t found a solution, we’ll show you how to contact the IRS and possibly make an appointment. Here is also how to check amount of money you should get and why you might want opt out of child tax credit audits absolutely.

The IRS phone number for questions about paying the child tax credit

Before calling the IRS, note that call volumes are extremely high and you may have to wait a long time before speaking to a representative. The IRS says you can wait an average of 27 minutes, and wait times are longer on Mondays and Tuesdays.

To get started you can call 800-829-1040 to contact the tax agency about a problem you are having with your child tax credit payment. Make sure you have the following information on hand to verify your identification.

  • Your social security number or your individual tax identification number (ITIN)
  • Your birthdate
  • Filing status – single, head of household, married filing spouse or married separate filing

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Here’s how to make an in-person appointment with the IRS

The IRS has many offices across the United States, and if there is one near you, you can make an appointment to speak with someone in person. Here’s how to schedule a meeting.

1. Head to the IRS Taxpayer assistance tool page and enter your zip code. Faucet To look for.

2. Choose the location closest to you and select Make an appointment.

3. Call the appointment phone number for the office you wish to visit.

4. When you visit your local office, be sure to bring government-issued photo ID and your ITIN or Social Security number.

Note that you may need to follow IRS guidelines for COVID-19 – for example, you may need to wear a mask, maintain social distancing, and reschedule your date if you feel sick.

For more details on the Child Tax Credit, here is how to track your missing check online, when the payments end and how parents can get the child tax credit for babies born in 2021.

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