Comstar, LLC Provides Data Security Event Notice


ROWLEY, mass., May 25, 2022 /PRNewswire/ — Comstar, LLC (“Comstar”) advises of a recent event that may affect the security of certain information.

On or about March 26, 2022, Comstar has discovered suspicious activity related to some servers in its environment. Comstar immediately took action to secure our network and launched a thorough investigation, with the assistance of third-party experts, to determine the nature and extent of the incident. On April 21, 2022, the investigation determined that certain Comstar network systems were subject to unauthorized access. However, the investigation could not confirm what specific information from these systems had been accessed. As such, Comstar reviewed the content of these systems to determine what information was contained therein and to whom it related for notification purposes.

Examination of the systems determined that information relating to certain individuals was present. Information varied by individual, but could include name, date of birth, medical evaluation and medication administration, health insurance information, driver’s license, financial account information, and social Security number.

Individuals with questions about this incident or who believe they may be affected by this incident may contact our dedicated call center at 877-587-4280, Monday through Friday, 9:00 a.m. to 9:00 p.m. Eastern Time except holidays, or visit our website for more information at

Monitor your accounts

Under US law, a consumer is entitled to one free credit report per year from each of the three major credit bureaus, Equifax, Experian and TransUnion. To order your free credit report, visit or call toll free 1-877-322-8228. You can also contact the three major credit bureaus listed below directly to request a free copy of your credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit report at no charge. An initial fraud alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert appear on a consumer’s credit report, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are eligible for an Extended Fraud Alert, which is a seven-year fraud alert. If you would like to place a fraud alert, please contact one of the three major credit bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prevent a credit bureau from releasing information in the credit report without the express permission of the consumer. The credit freeze is designed to prevent credit, loans and services from being approved in your name without your consent. However, you should be aware that using a credit freeze to control who has access to personal and financial information in your credit file may delay, interfere with, or prohibit the timely approval of any subsequent application or application that you make regarding a new loan, credit, mortgage or any other account involving the granting of credit. Under federal law, you cannot be charged with placing or lifting a credit freeze on your credit report. To request a credit freeze, you will need to provide the following information:

  1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
  2. Social Security number;
  3. Date of Birth;
  4. Addresses for the previous two to five years;
  5. Current proof of address, such as a current utility bill or phone bill;
  6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
  7. A copy of the police report, investigation report, or complaint to law enforcement regarding identity theft if you are a victim of identity theft.

If you wish to place a fraud alert or credit freeze, please contact the three major credit bureaus listed below:



Trans Union service-reports/




Equifax Fraud Alert, PO Box 105069 Atlanta, GA 30348-5069

Experian Fraud Alert, PO Box 9554, Allen, TX 75013

TransUnion Fraud Alert, PO Box 2000, Chester, PA 19016

Equifax Credit Freeze, PO Box 105788 Atlanta, GA 30348-5788

Experian Credit Freeze, PO Box 9554, Allen, TX 75013

TransUnion Credit Freeze, PO Box 160, Woodlyn, PA 19094

Further information

You can learn more about identity theft, fraud alerts, credit freezes, and steps you can take to protect your personal information by contacting consumer reporting bureaus, the Federal Trade Commission, or the your state’s attorney general. The Federal Trade Commission can be contacted at: 600 Pennsylvania Avenue NW, washington d.c. 20580;; 1-877-ID-VOL (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to make such a complaint using the contact details set out above. You have the right to file a police report if you are the victim of identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide proof that you have been a victim. Known or suspected cases of identity theft should also be reported to law enforcement and your state’s attorney general. This notice was not delayed by law enforcement.

For California residents: Visit the California Office of Privacy ( for more information on identity theft protection.

For Kentucky residents: Office of the Attorney General of Kentucky700 Capitol Avenue, Suite 118 Frankfurt, Kentucky 40601,, Telephone: 1-502-696-5300.

For District of Colombia residents: the District of Colombia The Attorney General can be contacted at: 400 6and Street, NW, washington d.c. 20001; 202-727-3400; and [email protected].

For Maryland residents: the Maryland The Attorney General can be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-410-528-8662 or 1-888-743-0023; and Comstar is located at 8 Turcotte Memorial Drive, Rowley, Mass. 01969.

For New Mexico residents: you have rights under the Fair Credit Reporting Act, such as the right to be told if information in your credit report has been used against you, the right to know what is in your credit report, the right to request your credit score; and the right to dispute incomplete or inaccurate information. In addition, under the Fair Credit Reporting Act, consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies cannot report outdated negative information; access to your file is limited; you must give consent for credit reports to be provided to employers; you can limit the “pre-screened” credit and insurance offers you get based on the information in your credit report; and you can claim damages from the offender. You may have additional rights under the Fair Credit Reporting Act which are not summarized here. Identity theft victims and active duty military personnel have specific additional rights under the Fair Credit Reporting Act. We encourage you to review your rights under the Fair Credit Reporting Act by visiting, or by writing to the Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. NW, washington d.c. 20580.

For New York residents: the New York The Attorney General can be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or

For North Carolina residents: the North Carolina The Attorney General can be contacted at: 9001 Mail Service Center, Raleigh, North Carolina 27699-9001; 1-877-566-7226 or 1-919-716-6000; and

For Oregon residents: Oregon Department of Justice, 1162 Court Street NE, Salem, OR 97301-4096,, Phone: 877-877-9392.

For Rhode Island residents: the Rhode Island The Attorney General can be reached at: 150 South Main Street, Providence, RI 02903;; and 1-401-274-4400. Below Rhode Island law, you have the right to obtain any police report filed regarding this incident. There are [#] Rhode Island residents affected by this incident.

For washington d.c. residents: the Office of the Attorney General for District of Colombia can be reached at: 441 4thStreet NW, Suite 1100 South, washington d.c. 20001; 1-202-442-9828;

For all US residents: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, Northwest Washington, DC 20580,, 1-877-IDENTITY THEFT (438-4338).



Comments are closed.